What We Offer

Our Services

Research methods built for the places and communities you care about. From coastal promenades to heritage attractions and town centres.

01

Face-to-Face Visitor Research

Intercept surveys, exit interviews and depth conversations conducted in situ where the experience is actually happening. Data you can trust because it comes from real human encounters, properly sampled and quality-checked.

Visitor Surveys Exit Interviews Satisfaction & Awareness
02

Economic Impact Analysis

Robust visitor spend and economic impact assessments using STEAM and T-STATS compatible methodologies. Numbers that hold up to scrutiny at board level, in funding applications and for strategic planning.

STEAM Compatible T-STATS GVA Analysis
03

Online & Blended Survey Programmes

Online surveys promoted through targeted social media advertising, combined with face-to-face fieldwork where appropriate. Flexible methodologies designed around your budget and research objectives.

Online Surveys Social Targeting Blended Methods
04

Qualitative & Community Research

In-person and online focus groups, stakeholder interviews and community engagement research. We find the patterns, name the themes and tell the story behind the numbers.

Focus Groups Stakeholder Research Community Voice
05

Cultural & Events Research

Audience surveys, cultural impact assessments and value analysis for venues, festivals and arts organisations. Reporting calibrated for funders, boards and Arts Council requirements.

Cultural Impact Festivals & Events Arts Funding
06

Evidence Insights - Subscription Intelligence

Continuous sentiment monitoring from public review platforms, scored across nine dimensions and benchmarked against competitor destinations. Quarterly reports delivered as live web page, PDF and PowerPoint.

Sentiment Tracking Quarterly Reports £750/month
Learn more about Evidence Insights →

Not sure which approach is right for you?

We're happy to talk through your research objectives and suggest an approach that fits your budget and timeline.

Get in Touch