What We Offer

Our Services

Every service starts with the decision you need to make. Research methods built for the places and communities you care about, from coastal promenades to heritage attractions and town centres.

01

Face-to-Face Visitor Research

Intercept surveys, exit interviews and depth conversations conducted in situ where the experience is actually happening. Data you can trust because it comes from real human encounters, properly sampled and quality-checked. Know who visits, why they come, what they spend and how satisfied they are.

Visitor Surveys Exit Interviews Satisfaction & Awareness
02

Economic Impact Analysis

Robust visitor spend and economic impact assessments using STEAM and T-STATS compatible methodologies. Numbers that hold up to scrutiny at board level, in funding applications and for strategic planning.

STEAM Compatible T-STATS GVA Analysis
03

Online & Blended Survey Programmes

Online surveys promoted through targeted social media advertising, combined with face-to-face fieldwork where appropriate. Flexible methodologies designed around your budget and research objectives.

Online Surveys Social Targeting Blended Methods
04

Qualitative & Community Research

In-person and online focus groups, stakeholder interviews and community engagement research. We find the patterns, name the themes and tell the story behind the numbers.

Focus Groups Stakeholder Research Community Voice
05

Cultural & Events Research

Audience surveys, cultural impact assessments and value analysis for venues, festivals and arts organisations. Reporting calibrated for funders, boards and Arts Council requirements.

Cultural Impact Festivals & Events Arts Funding
06

Evidence Insights: Sense Influence and Sentiment

Continuous Sense Influence and sentiment monitoring. See which creators and places are shaping where visitors go, and track how visitors feel about your destination, scored across eight dimensions and benchmarked against a comparable destination. Reported as a live web page, PDF and PowerPoint.

Sense Influence Sentiment Tracking From £750/month
Learn more about Evidence Insights →
07

Neighbourhood Baselines and Place Evaluation

Representative resident baselines for long-term place investment, then the same measures repeated so change can be demonstrated rather than asserted. Built for Pride in Place neighbourhoods, regeneration programmes and anyone who will be asked what a decade of funding actually achieved.

Resident Baselines Outcome Tracking Pride in Place
Pride in Place evidence and baselines →

Not sure which approach is right?

Tell us the decision you are facing and we will suggest the simplest way to get the evidence, to fit your budget and timeline.

Get in Touch