Research · Intelligence · Insight

Understanding the places and people that matter

25 years of trusted face-to-face research across the UK's destinations, attractions and communities. Now with continuous Evidence Insights subscription sentiment intelligence for DMOs.

Our Services Evidence Insights →
25+
Years Experience
10k+
Surveys Delivered
40+
DMO & LVEP Clients
UK Wide
Cumbria Based

What We Do

Research built for destinations and communities

From busy coastal promenades to heritage attractions and community consultations, we deliver evidence you can trust - and reporting that helps people make better decisions.

Face-to-face visitor surveys and intercept research
Economic impact analysis compatible with STEAM and T-STATS
Online and blended survey programmes
Focus groups and qualitative community research
View all services →
Lake District research location
QUALITY 1st
Evidence Agency Research Standards

Our Approach

We go where the visitors are

Real insight comes from real encounters. Our fieldworkers work across coastal paths, town centres, heritage attractions and national parks wherever visitors are actually having their experience.

How We Work →

New Product

Evidence Insights always-on destination intelligence

Between surveys, what are visitors actually saying about your destination? Evidence Insights monitors public review platforms continuously, scores sentiment across nine dimensions, and delivers quarterly reports benchmarked against competitor destinations.

£1,500
Baseline pilot report
£750/mo
Quarterly subscription
Learn More →

Trusted by organisations across the UK

Marketing Manchester Cumbria Tourism NewcastleGateshead Initiative Visit Leeds English Heritage New Forest National Park Morecambe Bay Partnership